A hotel operations system covering reservations, check-in and check-out, room status, mini-bar POS, guest accounts, and revenue reporting.

Industry
Hospitality
Built by
Defranc Technologies
A hotel loses money in the gaps between departments: a room marked occupied that is actually empty, a mini-bar charge that never reaches the bill, a day's takings that cannot be traced back to bookings. The front desk, housekeeping, and accounts each need the same picture, updated the moment something changes.
This system puts the whole operation on one screen. The dashboard opens on what matters today: how many rooms are available, occupied, being cleaned, or under maintenance, who is checking in and out, and how much revenue has come in.
From reservation to checkout, every charge follows the guest. Managers get revenue and financial reports for any period in a few clicks, ready to export.
The challenge
Front desk, housekeeping, and accounts each need the same picture of rooms, guests, and money, and paper registers or separate spreadsheets rarely agree.
Our solution
We built a single system for reservations, check-in and check-out, room and service management, guest accounts, mini-bar sales, invoices, and expenses, with a dashboard for the day's activity.
Each capability can be tailored to the way your organization works.
Live room status
Available, occupied, cleaning, and maintenance counts on the dashboard, so the front desk never sells a room that is not ready.
Reservations, check-in, and check-out
The full guest journey handled in one flow, with the day's arrivals and departures always visible.
Mini-bar and POS
Sales are recorded at the point of sale, posted to the guest's account, and deducted from stock.
Guest accounts and invoices
Every charge is collected on one account and invoiced accurately at checkout.
Revenue and financial reports
Revenue statements by date range, with booking and mini-bar income separated and cost of goods sold calculated.
Expense tracking
Record expenses by type and see them against revenue for a true picture of profit.
Live room status: available, occupied, cleaning, maintenance
Mini-bar POS and inventory tied to guest accounts
Exportable revenue statements and financial reports

Who it is for
A good fit if this sounds like you
Tell us how your organization works and we'll show you how a system like this would fit. The first consultation is free.
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